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Customer Service Sales Representative in Chattanooga, TN at Assemblers, Inc.

Date Posted: 11/8/2018

Job Snapshot

Job Description

#WeBuildItAll! #WeBuildCareers! #WeGrowPeople!

 

From in-home delivery with assembly and installation services to in-store retail assembly: Assemblers Incorporated is the Nation’s #1 provider of assembly services and we are GROWING!

Come grow with us, and build your career as a Customer Service Representative!

We are looking for a self-driven, motivated, career-minded, detail oriented, customer focused individuals that thrive in an energetic, diverse, fast-paced work environment. 

We offer a comprehensive benefit program including Medical, Dental, Vision, Life, Short and Long Term Disability Insurances, 401k, work perks and opportunities for advancement in the organization. 

 

Job Requirements

General Overview of Position

The position of Account Representative is a full time, entry level position requiring 40 hours per week and reports to the Account Manager. The position is responsible for servicing a specific group of client accounts, providing daily updates and support.

Position Responsibilities

  • Build solid relationships with customers to set and manage client expectations.
  • Conduct one-on-one client calls to touch base and address concerns.
  • Conduct daily sales calls to obtain additional business with assigned accounts.
  • Learn all aspects of the client’s business and leverage that knowledge to increase our services within the client
  • Implement various programs and processes to enhance the client experience.
  • Respond to all client requests timely and accurately.
  • Provide updates to clients as needed.
  • Monitor orders to ensure they are scheduled, updated and completed on time.
  • Other duties and/or tasks may be assigned on an as needed basis.

Position Requirements

  • Required availability including evenings, weekends, and holidays.
  • Proficient in MS Office with emphasis on Excel.
  • Excellent customer service and communication skills.
  • Excellent organizational skills.
  • Ability to provide a clean background screen and MVR.
  • Ability to pass a drug screen.

Essential Job Functions

  • Ability to use hands and fingers to operate office equipment.
  • Ability to effectively communicate in English, both written and oral.
  • Required overnight travel up to 10% of the time.

Compensation:

  • Hourly wage / Non-Exempt

  • Annual performance appraisals

 

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